Khartye Promotions Enterprise is committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, place an order, or communicate with us.
1. Information We Collect
We collect information necessary to process orders, provide services, and communicate with clients. This may include:
- Full name
- Company name
- Contact details (email, phone number)
- Delivery and billing addresses
- Order details and artwork files
- Payment confirmation information
- Website usage data (cookies, analytics)
We do not store or process credit card information on our website.
2. How We Use Your Information
Your information is used to:
- Process quotations and orders
- Communicate about artwork, branding, and delivery
- Arrange courier shipments
- Provide customer support
- Improve our website and services
- Maintain accurate business records
We use your information only for legitimate business purposes.
3. Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes.
Information may be shared only with:
- Courier companies (for delivery)
- Branding and production partners (for order fulfilment)
- Service providers assisting with website or email operations
- Legal authorities if required by law
All partners are required to handle your information securely.
4. Data Storage & Security
We take reasonable technical and organisational measures to protect your information from:
- Loss
- Unauthorised access
- Misuse
- Alteration
Your information is stored securely and accessed only by authorised personnel.
5. Cookies & Website Tracking
Our website may use cookies and analytics tools to:
- Improve user experience
- Analyse website traffic
- Monitor performance
You may disable cookies in your browser settings, but some features may not function correctly.
6. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your information (where legally permitted)
- Withdraw consent for marketing communication
To exercise these rights, contact us at info@khartye.co.za.
7. Email Communication
By contacting us or placing an order, you consent to receiving communication related to:
- Quotations
- Artwork approvals
- Order updates
- Delivery notifications
- Customer service follow‑ups
You may opt out of non‑essential communication at any time.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your order
- Maintain business records
- Comply with legal and tax requirements
After this period, information may be securely archived or deleted.
9. Third‑Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third‑party sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
11. Contact Information
For questions or privacy-related requests, contact:
Email: info@khartye.co.za
Website: khartye.co.za
Phone: 011 9557077